Dual online and offline repair channels are available, ensuring a prompt after-sales response with replies within 2 hours and efficient arrangement of technicians to handle maintenance requests.
Equipped with a professional technical and maintenance team, we provide a full range of services including fault detection, repair and debugging, calibration and re-inspection for power sensing products such as Rogowski coils, ensuring the products return to normal operation.
Free maintenance is provided during the warranty period, while only maintenance cost fees are charged beyond the warranty period. Lifetime free technical consultation is also offered to solve problems in product use and maintenance.
Maintenance is carried out in full compliance with industry standards, with dedicated personnel responsible for each maintenance stage. After maintenance, professional equipment is used for testing to ensure the products meet performance standards and operate stably.
